How can I get to Krakow from the airport?

We offer private transfers from Krakow-Balice Airport to your address in Krakow. The service includes pick-up and drop-off with a duration of approximately 30 minutes.

Do you provide hotel pick-up for tours?

Yes, many of our tours include hotel pick-up and drop-off. Please ensure to provide your full hotel name and address at the time of booking.

What is included in the Auschwitz-Birkenau tour?

The tour includes a live-guided visit to both Auschwitz and Birkenau camps, entry fees, insurance, round-trip transportation from Krakow, and professional assistance.

Can I book a private guided tour of Auschwitz-Birkenau?

Yes, we offer private guided tours with a licensed guide and private English-speaking chauffeur. The tour includes door-to-door service from Krakow.

What can I expect on the Wieliczka Salt Mine tour?

The Wieliczka Salt Mine tour includes a guided exploration of underground chapels, lakes, mining tunnels, and salt carvings. Transportation from Krakow is provided.

Can I book now and pay later?

Yes, we offer a 'Book Now – Pay Later' option for all tour types, allowing you to reserve your spot without immediate payment.

How do I confirm my tour booking?

Once you book a tour, you will receive a confirmation email detailing the pickup time, itinerary, and any additional instructions. Ensure your contact information is accurate.

What is the dress code for tours?

For places of worship and museums, dress code requires no shorts or sleeveless tops. Knees and shoulders must be covered for entry.

Are there any restrictions on photography during the tours?

Photography is generally allowed, but flash photography is prohibited, especially indoors. Some areas may have specific restrictions.

Why is September a good month to visit Krakow?

September offers pleasant weather, reduced crowds, and a vibrant cultural calendar, making it an ideal time to explore Krakow.

What activities are available in Zakopane?

Zakopane offers year-round attractions including skiing, hiking, and thermal baths. You can explore cultural heritage sites and enjoy local cuisine.

How can I contact Hello Cracow?

You can reach us by phone at +48 500 720 706 or email at office@hellocracow.com. Our office is located at Wadowicka 6, Krakow, 30-415, PL.

Where is the Hello Cracow office located?

Our office is located at PMC PARTNERS sp. z o.o., Wadowicka 6, Krakow, 30-415, PL.