How can I get to Krakow from the airport?

We offer private transfers from Krakow-Balice Airport to your address in Krakow. The service includes pick-up and drop-off with a duration of approximately 30 minutes.

Do you provide hotel pick-up for tours?

Yes, many of our tours include hotel pick-up and drop-off. Please ensure to provide your full hotel name and address at the time of booking.

What is included in the Auschwitz-Birkenau tour?

The tour includes a live-guided visit to both Auschwitz and Birkenau camps, entry fees, insurance, round-trip transportation from Krakow, and professional assistance.

Can I book a private guided tour of Auschwitz-Birkenau?

Yes, we offer private guided tours with a licensed guide and private English-speaking chauffeur. The tour includes door-to-door service from Krakow.

What can I expect on the Wieliczka Salt Mine tour?

The Wieliczka Salt Mine tour includes a guided exploration of underground chapels, lakes, mining tunnels, and salt carvings. Transportation from Krakow is provided.

Can I book now and pay later?

Yes, we offer a 'Book Now – Pay Later' option for all tour types, allowing you to reserve your spot without immediate payment.

How do I confirm my tour booking?

Once you book a tour, you will receive a confirmation email detailing the pickup time, itinerary, and any additional instructions. Ensure your contact information is accurate.

What is the dress code for tours?

For places of worship and museums, dress code requires no shorts or sleeveless tops. Knees and shoulders must be covered for entry.

Are there any restrictions on photography during the tours?

Photography is generally allowed, but flash photography is prohibited, especially indoors. Some areas may have specific restrictions.

Why is September a good month to visit Krakow?

September offers pleasant weather, reduced crowds, and a vibrant cultural calendar, making it an ideal time to explore Krakow.

What activities are available in Zakopane?

Zakopane offers year-round attractions including skiing, hiking, and thermal baths. You can explore cultural heritage sites and enjoy local cuisine.

How can I contact Hello Cracow?

You can reach us by phone at +48 500 720 706 or email at office@hellocracow.com. Our office is located at Wadowicka 6, Krakow, 30-415, PL.

Where is the Hello Cracow office located?

Our office is located at PMC PARTNERS sp. z o.o., Wadowicka 6, Krakow, 30-415, PL.

Explore Krakow Like Never Before

Discover the hidden gems and iconic landmarks of Krakow with our expertly guided tours. Immerse yourself in the rich history and vibrant culture that this stunning city has to offer.

Discover Exclusive Krakow Experiences

Explore our curated tours and transfers designed to make your Krakow visit unforgettable. From historical landmarks to convenient airport transfers, find the perfect adventure.

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Explore Krakow in Pictures

Dive into a visual journey of Krakow's iconic landmarks and hidden gems. Let the vibrant images inspire your next adventure.

Gallery

Ornate cathedral interior with colorful arches, intricate designs, and chandeliers.

City square with historic buildings, church towers, and cloudy sky.

View of bustling square through archway, with historic church and market stalls.

Busy street scene with people walking near historic church and autumn trees.

Sunlit city square with historic architecture and empty cobblestone streets.

Group walking on a cobblestone plaza with historic buildings under clear blue sky.

Tourists near castle walls with electric vehicles and greenery.

Group walking along a cobblestone path beside a moss-covered wall and trees.

Art installation of wooden chairs on a cobblestone plaza with buildings in background.

Stone monument surrounded by vibrant flowers and greenery under a cloudy sky.

Detailed cathedral altarpiece featuring religious figures and vibrant artwork.

People relaxing in an outdoor pool at dusk with mountains and buildings in background.

Navigate Krakow's Wonders

6 Wadowicka, 30-415, Kraków, Małopolskie, PL